Solicité el puesto a través de una agencia de empleo. Acudí a una entrevista en NeoPollard Interactive (Lansing, MI) en mar 2021
Entrevista
Pretty easy, they hire anyone. The interview is over the phone and not very long. Then you come in to the office and fill out background information about your past and household. There is a federal background and drug test that you have to be pass. They do say they will hire you depending on the charge
Preguntas de entrevista [1]
Pregunta 1
Do you have any experience in customer service?
Why do you want to work here
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 semana. Acudí a una entrevista en NeoPollard Interactive en sept 2021
Entrevista
I applied directly to their HR department. A couple days later I was contacted through a temp agency that would assist through the interview process. I was sent an interactive assessment to gauge my call center skills. After that I scheduled an interview with an NPi supervisor through the temp agency. The interview itself was about 30 minutes.
Preguntas de entrevista [3]
Pregunta 1
Tell me about a time you were able to resolve a situation with an escalated or upset customer.