Straight forward Discussed company’s culture extensively Explained how the company is focused on employee advancement and customer satisfaction The process started with a phone call from a recruiter, we spent about 20min on the phone. Then we moved to and in person interview with a couple of Internal Sales and Service managers. I received an offer 2 days after the interview.

Initial HR screening interview followed by an interview with two hiring managers. Initially scheduled for 30 minutes, lasted for an hour and 15. For an entry level call center position, I was surprised.