There was an initial call from a recruiter to set up a phone interview. These was a phone interview a few days later that consisted of behavioral and customer service questions. After that there was a scheduled in person interview at the NADA headquarters. The interviewers where very nice and polite and the inteview got into the acutal on the job duties and scheduling. Overall I was very excited about the interview and was told I woudl receive notice about the job within a few days. It has been a week now and I have heard nothing. I hope it works out but im not holding my breath at this point.