Envié una solicitud electrónica. Acudí a una entrevista en NEXT (Londres, Inglaterra) en nov 2021
Entrevista
Easy straightforward interview. General competency questions, share experiences. Friendly team and quick to get back with a response. In person interview, but had a phone call first - interview arranged for a few days later
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you handled a difficult situation
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
