Envié una solicitud electrónica. Acudí a una entrevista en NEXT
Entrevista
online questionnaire that i had to fill out but was never able to upload my cv and instead filled a questionnaire but later got an email saying others were better at answering the questions.
Preguntas de entrevista [1]
Pregunta 1
didn’t make it through to next stage but at no point was I able to submit a CV, they only asked about work experience but as aGCSE school leaver in 2021 I had none
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
