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      Búsquedas relacionadas: Opiniones sobre MongoDB | Ofertas de empleos en MongoDB | Sueldos en MongoDB | Beneficios en MongoDB
      Entrevistas de MongoDBEntrevistas para el puesto de Customer Success Manager en MongoDBEntrevista de MongoDB


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      Entrevista de Customer Success Manager

      1 nov 2017
      Candidato de entrevista anónimo
      Dublín, Dublín
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 2 meses. Acudí a una entrevista en MongoDB (Dublín, Dublín) en sept 2017

      Entrevista

      I was really unimpressed. I got no HR call to go over the role. No one could accurately describe the role, and the details changed significantly over the course of the interviews. They requested approx 13+ hours of my time to go through the process, with multiple calls, case study etc. Poor communication between stakeholders, manager and recruiter. I was told after about 2 interviews, that it was likely I would get an offer so I have no idea why 8 more rounds were required, though now I am grateful, as it became clear that they had misrepresented the role as much more advanced than it actually was, and it was much more manual and admin work than initially explained. I withdrew at the 8th round. I was asked to attend an onsite for 3 hours at short notice, and only when I arrived was it made clear that even this was remote. 2.5 hrs on my own in a room on a VC. I had received no agenda, and neither had the interviewers. afterwards, I received an assessment test... after so many calls, and case studies, I really found this excessive. All in all, very unprofessional, with red flags everywhere. I think the company needs to mature before I'd think of working for them again.

      Preguntas de entrevista [2]

      Pregunta 1

      Explain the pricing process in your current organisation
      Responder pregunta

      Pregunta 2

      Explain how you would approach customer success process definition
      Responder pregunta
      5
      avatar
      Respuesta de MongoDB
      8y
      We’re very sorry to hear you had a negative experience and we appreciate your honest review. Our goal is to ensure every candidate has the best possible experience when interviewing with MongoDB, and we failed to meet our standard. We will be incorporating your feedback into our process.

      Otras opiniones sobre las entrevistas para el puesto de Customer Success Manager en MongoDB

      Entrevista de Customer Success Manager

      4 mar 2026
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Solicité el puesto a través de un captador. Acudí a una entrevista en MongoDB

      Entrevista

      Recruiter reached out to me back in October. Had various interviews and was a very start/stop process. Original recruiter was fired, one of the team members I interviewed with left the company. No one would explain why or what happened with them. Company would go on hiring freeze and week later, no more freeze. Red flags everywhere. Final round was a presentation round which is a lot of effort for an interview process. They expect you to know their product inside/out during the presentation when this is only an interview. Overall, declined offer as the interview process is indicative of the company and believe I dodged a bullet.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle a tough customer?
      Responder pregunta
      4

      Entrevista de Customer Success Manager

      19 ene 2026
      Candidato de entrevista anónimo
      Frankfurt am Main
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en MongoDB (Frankfurt am Main)

      Entrevista

      Company makes very positive impression and two people I had a pleasure to speak with were highly professional. After speaking with recruiter and team leader unfortunately I never received any feedback about next stage or disqualification, lack of communication at that stage was a bit disappointing.

      Preguntas de entrevista [1]

      Pregunta 1

      asked mostly about skills and experience, language skills
      Responder pregunta

      Entrevista de Customer Success Manager

      16 nov 2025
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Acudí a una entrevista en MongoDB

      Entrevista

      Process was thorough and organized, there is an interviewee portal used that details where you are in the process, who you've met with, who you're going to meet with, and any reference materials needed to complete each step. Communication was reliable throughout the process.

      Preguntas de entrevista [1]

      Pregunta 1

      They tested industry knowledge by issuing a conversation prompt to be answered live with a peer on the team.
      Responder pregunta

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