After the initial phone screening, I had multiple interviews to meet different members of the company and the team. It was a very efficient application process, the recruiters and the HR department were very helpful and quick to react to my questions. I was asked questions about my previous job experience and to provide examples of situations, where I solved a problem/contributed to the success of a customer etc.

I got to the first round and it was an immediate red flag: online tests. If you talk to ANYONE who works in HR or Recruiting, they absolutely detest random online testing. The job I applied for wanted 3 years of experience. I have six. I could go on about my qualifications, but nobody wants to hear that. I took all their online tests and got an auto rejection a few days later. It was three 30 minute tests which were basically a waste of my time. The analytics test reminded me of the SAT, the questions asked are not relevant to practical Customer Success experience at all. Very disappointing. I logged on to make this review and saw the company has a pretty awful rating, so I guess I dodged a bullet. Still annoyed they WASTED MY TIME.