Solicité el puesto a través de un captador. El proceso duró 1 semana. Acudí a una entrevista en MetLife (Tulsa, OK)
Entrevista
I was sent an e-mail from a recruiter and moved forward from there. I took a few tests online and got a phone call from 2 different recruiters. Unfortunately, the two recruiters didn't talk to each other, so the second one didn't realize that I'd already gotten a phone call. It was a little confusing for a bit until we figured out what happened. My actual interview was ok. I think that I was asked some important questions and I of course gave honest answers to them. The only thing I would have liked was some additional info on the actual job itself since I'd never worked in a call center before.
Preguntas de entrevista [1]
Pregunta 1
They wanted to know if I was willing to work nights. The recruiter had indicated that I'd only work nights maybe 2-3 nights a week, but that was incorrect, so I wasn't expecting this question.
Envié una solicitud electrónica. Acudí a una entrevista en MetLife
Entrevista
There were multiple phone and virtual interviews: 1. Recruiters, 2. Hiring Manager, 3. Peer, 4. Account Executive, and lastly 5. Department Head. All conversational, engaging, and enjoyable with each person. Because of the multiple interviews the process was lengthy.
Preguntas de entrevista [1]
Pregunta 1
How do you handle working with difficult co-workers?
Interview process begins with a phone screen. They will ask basic call center scenario questions and provide details about the position. Virtual interview was one on one with a supervisor. Good conversational style interview. They use the STAR method to guide you through each answer. Wasn’t difficult at all.
Preguntas de entrevista [1]
Pregunta 1
What are your expectations and goals for this role?
Solicité el puesto a través de un captador. El proceso duró 5 días. Acudí a una entrevista en MetLife (Melville, NY)
Entrevista
Bait and switch, was called in for an customer service call center job, was actually interviewed for a commission based sales job, was told to keep a second job because I wouldn’t make any money for the first 6 months unless I sold to all my friends and family