It was a very long application process, 9 weeks from first email to final result. This was partly because the hiring manager took vacation during the process, but nonetheless it took way too long. Other than that it was fairly standard. I had a call with the recruiter (she was amazingly helpful all the way through) then I had a call with the hiring manager. The questions were quite generic, mostly focused around experience and very target focussed. I recommend doing some research into Meltwaters numbers, ARR for the role, book of business, growth & retention figures etc. The hiring manager was impressed that my own numbers were close to those he was hiring for. After this call we had another call with the hiring manager and a CSM and finally moved forward to the assignment round. I was given a business case and asked to put together and pitch for the client. The case was based around a PR crisis at Ahold Delhaize in Benelux, the task was to increase their package for greater coverage. There were 4 parts required for your answer: A recap of their current package, a deep dive into the scenario, a Q & A to explore pain points and areas for growth and finally the pitch. I created a slide deck and the entire pitch was supposed to be around 50 mins. Unfortunutely the EMEA director had to cut me short before I could get to the actual business pitch as he needed to attend another meeting. He asked me a lot direct questions and was very focussed on targets and performance. I was pretty dissapointed that I did not get to finish my pitch which probably cost me the interview in the end. The feedback I recieved is that I did not ask enough questions during the business case Q&A. While I did ask a lot of questions the director EMEA did express that I had not touched on a specfic paintpoint he was looking for. All is all it was an ok experience, just frustratingly long. I also found the environment quite serious and corporate and the director not very warm.

1. HR intro call, basic intoduction call to see if there is a cultural fit 2. Call with Leader of CS team to understand how previous experience can fit the role at Meltwater. 3. Panel Interview. 4 members are present at Meltwater, certain case study questions are asked 4. Offer