I submitted an application online, I was contacted within a week or two, we set up a Skype interview, we did the interview at the schedule time, and I was offered the position within a couple days. The entire process was very quick, easy, and painless. I was told to come prepared with examples of when I had done more than the standard requirements regarding guest interaction; I prepared just so, and the interview did not venture much further than those questions and the normal get-to-know-you questions every interviewer should be asking to assess your personality. To anyone considering working in this position or in hospitality in general, be a people person. Everything in this industry requires good customer service skills and a personable personality.