I was contacted by a hiring coordinator and then had phone interview with supervisor. Very easy interview - almost too easy. Within a few days the hiring coordinator called me back with an offer. I made a counter offer and then we wound up meeting in the middle for the salary that I accepted.

While interviewing for Care Manager, it was surprising that there was more than one hiring Mgr at the interview, therefore presented on the spot for consideration of more than one department. Be prepared to answer if you want 'this or that' department on the spot. However, despite that consideration they may already have decided for you which dept. you will be in; triage, concurrent review, EAP, etc. It was relatively casual - some behavioral questions and standard interview questions about your resume. They promised an adjustment in work schedule, e.g. 9am start vs. 830 start - but it never materialized. They stated a choice between departments - but they decided for me. Interestingly no clinical vignette questions or case conceptualization questions asked.