Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 días. Acudí a una entrevista en Lyft (Nashville, TN) en ene 2018
Entrevista
The interview process works in a sort of cycle/speed dating rounds. There were maybe 4 other people there to interview at the same time as me. We were greeted and then shown to a meeting room where we were introduced to the company and it's background, core values, and benefits. From there, we individually met in the "kitchen" when 2 other current lyft employees. They asked basic, but very fun and engaging interview questions. After that, I met with another Lyft employee to do a mock customer experience phone call. It was in real time, but was a call with a current Lyft employee. (No real customer) The final step was meeting one on one with a Lyft team manager to ask you more professional questions about your work background, experience, and goals. I was notified 3 days later by email to have a 15 min follow up phone call, where I was then offered the position.
Preguntas de entrevista [2]
Pregunta 1
Why are you trying to leave your current position/what are you looking for with Lyft?
The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Preguntas de entrevista [1]
Pregunta 1
Standard customer service questions. No curveballs.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Lyft (Nashville, TN) en sept 2019
Entrevista
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Lyft (Nashville, TN) en nov 2018
Entrevista
Once they email you saying they would like to interview you, you first send in a written response to an email from a driver and they review it and if they like how you responded then they emailed me a link and the time of the interview. Then when you go to the link you join the meeting and you get interviewed by 4 different people including a customer role play. And they also check your internet connection. They also make sure you have a desk, chair and a quiet office space in your home.