Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Lumen (Johnson City, TN) en sept 2013
Entrevista
The interview was about 30-45 minutes, with 2 supervisors and the general basic questions, nothing out of the ordinary, they fill in a packet as you answer and ask you to try to sell them something, since all of their customer service positions are also sales. They stay really straight faced, even if you try to put your personality into it, and have fun to lighten the air, it's a very cut and dry interview and no real inflection in their tone. Each round of hiring, something changes in the interview process.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to assist a customer that was VERY upset and cursing throughout the interaction.
Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Lumen (Kenosha, WI) en abr 2016
Entrevista
HR called to see if I was interested in interviewing with team leader, interviewed with who would be my direct supervisor, then got conditional letter of employment pending background and drug test
Preguntas de entrevista [1]
Pregunta 1
Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
Envié una solicitud electrónica. Acudí a una entrevista en Lumen (Boise, ID)
Entrevista
It was organized, asked typical interview questions, what caught me off guard was they want to do a role play, where you try to sell them something while on a call. It was challenging but great!
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to sees slate a serious situation.
Envié una solicitud electrónica. Acudí a una entrevista en Lumen
Entrevista
Very professional, process took about a week all interviewers extremely informant, very good company to work for, excellent benefits, rewarded and acknowledged for exceptional performance, great, great, great place to work recommend 100 percent
