Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Lowe's Home Improvement en sept 2009
Entrevista
Same questions for every single interview that you go thru at Lowes. Basic how would you handle a difficult customer? tell us about a good customer experience?
Otras opiniones sobre las entrevistas para el puesto de CSA - Pro Services en Lowe's Home Improvement
Envié una solicitud electrónica. Acudí a una entrevista en Lowe's Home Improvement (Green Bay, WI) en dic 2015
Entrevista
It was a phone interview. HR called to set up a time. The department manager then called and we had a 30 minute conversation over the phone. He asked pre screened questions.
Preguntas de entrevista [1]
Pregunta 1
Name a time when you went above and beyond the call of duty for a customer
Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en Lowe's Home Improvement (Charlotte, NC) en oct 2015
Entrevista
They basically ask situation questions. So you have to talk about situation that you were in and how you were able to resolve the situation. Give details on what happened and what steps you took to resolve the customer issue.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with an angry customer?
Solicité el puesto en persona. El proceso duró 6 semanas. Acudí a una entrevista en Lowe's Home Improvement (Reynoldsburg, OH) en mar 2015
Entrevista
Pretty easy: Do you have a pulse? Can you show up on time? If they like you, they drug test you immediately. If you're dumb enough to fail that, walk into tool world and smack yourself with a ball point hammer
from start to finish, the process takes forever. Its typically a month unless they want to just scoop up a part time CSA off the street and slap a vest of them. Then the interview is pretty much " have you heard of tools? yes? can you pass this drug test? yes? alright. welcome. here's your alladin vest. Go say hi to everyone you see and ask them if they want a Lowe's card".
Preguntas de entrevista [2]
Pregunta 1
Describe a time when you went above and beyond for a customer. What did you do?