Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Lowe's Home Improvement (Chantilly, VA) en mar 2011
Entrevista
Quick questions on the phone. Then face to face with HR manager. Then, on another day, face to face with a different manager. Then HR manager called with an offer. Questions were like: "What would you do in this situation...?" or "Tell me about a time when a customer was unhappy and what you did to fix it." or "Tell me about a time when you messed up and what you did about it." A lot of "tell me about a time..." questions.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a time when you had an angry customer. What did you do to make them happy.
Acudí a una entrevista en Lowe's Home Improvement (Zephyrhills, FL)
Entrevista
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Preguntas de entrevista [1]
Pregunta 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.