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      Entrevista de Client Success Executive

      24 mar 2016
      Empleado anónimo
      New York, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 1 semana. Acudí a una entrevista en Livefyre (New York, NY) en mar 2016

      Entrevista

      Kari Gould, a Livefyre Recruiter, reached out to me via LinkedIn and initiated the discussion. From first contact through offer letter and start date, Kari expressed a detailed vision for the role and clear reasoning for me being an ideal candidate. This clarity meant they were ready to move quickly and thoughtfully, and so was I. Within one week’s time I interviewed with 8 people, from peers up to C-Level. The conversations were always meaningful, often challenging, and ultimately successful (I got the job!). Everyone I spoke with communicated an accurate, detailed and attractive picture of Livefyre. They weren’t selling the experience to me, which freed me to not sell myself in return. We simply had substantial discussions and got to know each other, and that allowed us all to conclude that it was a mutual good fit. Kari was a tremendous guide and advocate through the entire process. She was kind, available, thorough, encouraging, and humorous. Her passion for Livefyre is genuine, and I got the sense that she gets real fulfillment from bringing them the best candidates possible. That sticks with me, and is meaningful. If Kari had not reached out to me, I would not have known about the role I'm now in. She was essential in turning an intriguing opportunity into my next adventure. 

      Preguntas de entrevista [1]

      Pregunta 1

      Some key questions we discussed included: -what distinguishes strategic client success management from tactical management? -how do you best prioritize client load in a SaaS model? -how would you contribute to process improvement and company infrastructure?
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