Acudí a una entrevista en Liberty Mutual Insurance
Oferta aceptada
Experiencia positiva
Entrevista normal
Solicitud
Envié una solicitud electrónica. El proceso duró 5 semanas. Acudí a una entrevista en Liberty Mutual Insurance (Plano, TX) en jul 2017
Entrevista
Initial Call to verify position and requirements.
Meet and greet. Brief interview with Claim Team Supervisor. If selected, schedule follow up interview with 2 Claim Team Supervisors.
Preguntas de entrevista [1]
Pregunta 1
How did you handle a difficult customer. Mostly behavioral questions.
Easy video interview with two supervisors. Asked standard customer service questions using STAR method. They were both asking questions and also offered more details about the role. They were both polite and seemed easy to get along.
Preguntas de entrevista [1]
Pregunta 1
Please tell us about a time you had to deliver bad news to a customer
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Liberty Mutual Insurance (Detroit, MI) en mar 2023
Entrevista
I had a phone interview & was told I would be moving on to the next step in the hiring process. I got a thank you for your interest after emailing the recruiter to follow up.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had a difficult customer.
Acudí a una entrevista en Liberty Mutual Insurance
Entrevista
They use the STAR method, I'd have some scenarios ready. It was a panel interview but it was not bad, just prepare a bit. Dress business casual to casual. I'd bring a copy of your resume as well.
Preguntas de entrevista [1]
Pregunta 1
Describe a time where you struggled with a project