I first applied in September. The recruiter called me wanting to do a quick phone interview to know my background. It went well. She mentioned that the member support role was filled at the moment and no longer looking for candidates but she mentioned that there is a project coordinator role that matches my resume and told me to email her if I am interested. A day later I sent out an email reaching out my interest on the role. 2 days passed no reply, I sent out another email thinking she missed it. Again, No reply. Now recently she called me in Dec telling me that the member support role was open again and wanted me to come in for an interview. So I took that chance. When I got to Lending Club. I had to sign in with the receptionist. Waited for the recruiter to come get me and bring me to the room. She gave me advice for the interview and told me to be myself. She left and a few min later the first Member Support lead came in to interview me. She was super nice, bubbly and energetic. I spent about 30 min interviewer with her. There were a few laughs here and there. I thought I did well. She left and the 2nd Member Support lead came in. With her, my interview felt like 5 minutes. From what I remember she only asked me 3-4 questions. She was quick and went to the point. She seemed nice but not as energetic or happy as the first one. She just went straight to the point. I felt I could've done better. After the interview was the waiting game. A week later I reached out to the recruiter asking what the status of my application is at. If they are considering me or going with other candidates. Again no reply, then a few days later I emailed. No reply. Its been alomost 3 weeks and I tried one final time. thinking maybe theyre on PTO since it was the holidays and AGAIN. No reply. During the interview they were saying how they're all about growing, getting better and using feedback to improve. I read in the past reviews that one person also didnt get an email back. Here is some feedback. When a candidate is applying, at least let them know that they didn't qualify for the position. Also, the recruiter can work on her communication skills. She seems to never respond. this also happened to other folks that I know that applied. Seems like a nice place to work at but oh well... I would've been ok with me not getting the job. More upset that they didn't get back to me and the lack of communication.

The interview process was timely and organized. I interviewed with two different people. The only thing I did not like was the interview questions. I don't feel like they should be so vague and annoying.