Preguntas de entrevista de Enterprise Account Executive en Kustomer | Glassdoor
Sin oferta
Experiencia positiva
Entrevista normal
Solicitud
Solicité el puesto a través de un captador. Acudí a una entrevista en Kustomer (Londres, Inglaterra) en feb 2026
Entrevista
Started with Linkedin DM then followed 7 steps.
- Recruiter Screen
- Meet hiring Manager
- Meet 3x cross team leaders (Sales, SC, POPS)
- C Suite meet
- Presentation
Good process overall.. 2-3 weeks total time.
Preguntas de entrevista [1]
Pregunta 1
Why Kustomer
Thoughts on AI
Learnings/ how did you bounce back.
Acudí a una entrevista en Kustomer (Londres, Inglaterra)
Entrevista
The process started well enough, but it became increasingly disorganised and unfair. I spent significant time preparing bespoke materials for the final stage, including account strategy, territory planning, and a live roleplay, and I was flexible around reschedules and last-minute changes. The final interview was shortened because of internal scheduling issues, which made the process feel rushed and not set up for a fair evaluation. After I was rejected, there was still follow-up activity around accessing the materials I had created, which made the whole experience feel exploitative and disrespectful of my time considering they approached me!
Preguntas de entrevista [1]
Pregunta 1
They asked me to walk through a full enterprise account strategy, including why I had chosen a target account, how I would build a territory plan, and how I would run a late-stage deal.
They asked how I would build pipeline and execute an enterprise sales motion in EMEA, including account prioritisation, territory math, and a live deal role play although the interview was cut to 45 min and honestly felt very chaotic for this stage of an interview process….
Envié una solicitud electrónica. Acudí a una entrevista en Kustomer en feb 2025
Entrevista
6 stage process for EAE role on EMEA team;
> screening call with recruiter
> 3 part process meeting leadership in US
> presentation to panel inc account strategy and territory mapping
> call with Head of Sales EMEA
The process is well thought-out to give candidates a real and full picture of the team & culture and gives candidates so much opportunity to ask lots of questions aligned with different departments. Can’t say the process was “difficult” or “easy”, because it’s designed to best support decision making on both sides.
The presentation does require a fair amount of preparation, but again, not challenging as this is what I already do in my current role.
Preguntas de entrevista [1]
Pregunta 1
How would you go about building pipeline to ensure you meet quota, and how would you identify and prioritise target accounts?
