After I applied, Kramerbooks sent an extensive questionnaire (13 questions) about my philosophy around event management, how I would use social media to drive engagement and sales, ideas for future events for the store, etc. After that came a short phone interview with the current events & marketing manager, and then an in-person interview with the director of operations. I was told in the interview that next they'd bring me in to talk to the owner, but then - crickets. Finally, a month after the in-person interview, I reached out to Kramerbooks to see if there were any updates. Only then did they tell me that they decided to hire someone else. Obviously that's their prerogative, and that's fine. But being ghosted after management brought me so far through the process - and got so many of my ideas - felt like a complete disregard for my time. I hope it's not indicative of how they treat their actual employees.