Envié una solicitud electrónica. Acudí a una entrevista en Kohl's en mar 2025
Entrevista
About 15 questions about customer service. Good first impressions, good qualities to have, working with hard customers, prioritizing tasks, what do you do when there is nothing to do, what do you do when you need help, etc
Preguntas de entrevista [1]
Pregunta 1
What are the qualities of someone with good customer service?
The interview process was pretty straightforward, virtual interview a week after applying. Didn't have many issues or anything confusing. I did ended up working there. Managers were ok but pay was pretty low.
Phone screening interview to go over resume and job requirements, mainly confirming what my availability would look like, what it entailed, and if I'd be comfortable with the sales part of the job/promoting the store rewards and credit card. Very friendly and low-pressure conversation over the phone.
The process was pretty average, it was just a little awkward trying to find someone to ask to know where I needed to go. Once I got in the back room i was asked pretty normal questions and nothing that was too hard to answer or too perosnal
