One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.

The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.