Solicité el puesto en persona. El proceso duró 3 meses. Acudí a una entrevista en Kaiser Permanente (Anaheim, CA) en dic 2010
Entrevista
I was involved in a Group interview of 40 people for SOS receptionist, which is a traveling receptionist for employees out on sick day or long vacations or leave of absence or for a call center agent.
Preguntas de entrevista [1]
Pregunta 1
Would you argue with a member even if they are wrong?
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Kaiser Permanente (Anaheim, CA) en abr 2013
Entrevista
First you get a phone interview with HR, then a group interview and lastly a one to one interview. The group interview is not as intimidating as it sounds. It is just important to be prepared and study up on what the company does, what the job is, and bring more examples to the table. They want to see people who are willing to work hard and have a positive attired
Preguntas de entrevista [1]
Pregunta 1
What is a good customer service moment you've had?