After they reviewed my resume/cover letter, I was invited in to take one of their aptitude tests that they actually give clients. They had me take one called graphoria, where they timed me for 6 minutes to get through a packet of number comparison questions that test clerical accuracy skills and a fairly short vocabulary quiz (think SAT level words). Unfortunately, my graphoria score ranged average and they were looking for above average, so within a week they told me I would not be moving onto the next interview process, but they were very professional and considerate through the entire experience.