Thank you for you feedback – it’s always useful to understand how we can improve our recruitment processes. We will investigate the circumstances surrounding the briefing you received and put in place steps to prevent this from happening again. In terms of the duration of the interview, I’m sorry to hear you found this so challenging. We try to fit things in to as few as possible meetings because we know a lot of people struggle to get time off work and would prefer to come in once to multiple times. However, we recognise that we might need to make adjustments or special arrangements for some people to do their best and offer this option in our interview invites.