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      Jack Henry & Associates

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      Entrevistas de Jack Henry & AssociatesEntrevistas para el puesto de Product Support Representative en Jack Henry & AssociatesEntrevista de Jack Henry & Associates


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      Entrevista de Product Support Representative

      25 ene 2016
      Candidato de entrevista anónimo
      Springfield, MO

      Otras opiniones sobre las entrevistas para el puesto de Product Support Representative en Jack Henry & Associates

      Entrevista de Product Support Representative

      25 ene 2016
      Candidato de entrevista anónimo
      Springfield, MO
      Sin oferta
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en Jack Henry & Associates (Springfield, MO) en ene 2016

      Entrevista

      I applied for several of these openings. Had an interview and was told a decision would be made in 2 weeks. 2 weeks past and still hadn't heard back. I called and talked to the supervisor hiring. She stated she didn't have my resume in front of her and asked if I was available for both shifts, which in the interview I stated the night shift would work best through the week and either on weekends. She said that she wasn't sure where they were at on a decision and hoped to get back with me soon. I gave it a couple more days and tried again...no answer. I then get an email from a recruiter saying I didn't get the job. They had 13 of these open. It's very frustrating when I have over 10 years working with JHA software in the banking setting. I don't think how they handled this was very professional. I have been trying for years to work for this company.

      Preguntas de entrevista [1]

      Pregunta 1

      How I handle an unsatisfied customer.
      1 respuesta
      2
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Jack Henry & Associates (Springfield, MO) en ene 2016

      Entrevista

      I had an employee referral. Was interviewed and said would have a decision within 2 weeks. I had to call back and ask. Then the hiring supervisor said she didn't have my resume in front of her and asked if I could work both shifts. I could only do evenings during the week but could do both on the weekend temporary. She said she hoped she could get back to me soon. 2 days later still no call so I called back with no answer. Later that day I received a generated email saying that they went with another candidate. There were multiple postings of the job available. The email was generated with the wrong job I interviewed for as well. Not very professional. Also have 10 years working with JHA software.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you handle a difficult customer situation
      1 respuesta
      2