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      Búsquedas relacionadas: Opiniones sobre JCPenney | Ofertas de empleos en JCPenney | Sueldos en JCPenney | Beneficios en JCPenney
      Entrevistas de JCPenneyEntrevistas para el puesto de Customer Service Specialist en JCPenneyEntrevista de JCPenney


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      Entrevista de Customer Service Specialist

      27 ago 2014
      Empleado anónimo
      Minneapolis, MN
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en JCPenney (Minneapolis, MN) en jul 2014

      Entrevista

      I applied online and the process took about 3-5 days to get a call from the HR to go in for a group interview, they also do a small phone interview as well, so be ready! They just asked to see what I did at my previous workplace, why you left the workplace and why you want to work at JCP. Unfortunately, I couldn't attend the group interview due to a personal issue. Even due to canceling the interview, the HR nonetheless still called me the next following day that she worked and set up a one-on-one interview with one of the Lead Experts. I had 3 days to prepare for my next interview set-up, I dressed up business casual (Flats, Blazer, Dressy sleeveless shirt, Dress pants) and went right when the store just opened up.The interview went pretty well, they just go through your submitted application and asked the same questions as the phone interview, "What skills do you have to contribute to our company? Why would you be a good fit for our company? Etc. Etc." Like I said, common sense and a few scenarios (Even have opportunity to just let them know about your own personal "GREAT CUSTOMER SERVICE" scenario from a different job as well). After she interviewed me, a lead that's higher then her came in to interview me as well, they basically asked the same question and went over my availability and after she offered me the position on the spot and also told me the pay rate. It was a very laid back interview.

      Preguntas de entrevista [1]

      Pregunta 1

      First off, pass the questionnaire test at the end of the application - If you don't pass it, you have to wait a total of 180 days to re-apply again. Don't even call and tell them to hire you, as much as they want to hire you based off your personality, they won't even be able to pull up your application. -No difficult questions, they were all basic common sense & scenarios.
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Specialist en JCPenney

      Entrevista de Customer Service Specialist

      11 ene 2024
      Empleado anónimo
      Tempe, AZ
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto en persona. Acudí a una entrevista en JCPenney (Tempe, AZ)

      Entrevista

      It was in a very professional and comfortable setting in the store. And it was conducted with the store and salon manager at that location. Both of the managers were kind and professional.

      Preguntas de entrevista [1]

      Pregunta 1

      Asked me to talk about my experience
      Responder pregunta

      Entrevista de Customer Service Specialist

      26 nov 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en JCPenney

      Entrevista

      It was a group interview which led to an individual interview with a supervisor. If you pass the first round you have a higher chance of getting hired on for a position

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you see yourself in 5 years?
      Responder pregunta

      Entrevista de Customer Service Specialist

      23 sept 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Solicité el puesto en persona. Acudí a una entrevista en JCPenney

      Entrevista

      Interview process went smoothly. Asked behavioral questions and situational questions that catered to how you deal with a variety of customer personalities. Also asked about previous employment roles. Offered a job on the first interview.

      Preguntas de entrevista [1]

      Pregunta 1

      Can you tell me about yourself?
      Responder pregunta