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      Búsquedas relacionadas: Opiniones sobre Intercom | Ofertas de empleos en Intercom | Sueldos en Intercom | Beneficios en Intercom
      Entrevistas de IntercomEntrevistas para el puesto de Customer Support Specialist en IntercomEntrevista de Intercom


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      Entrevista de Customer Support Specialist

      22 jul 2020
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa

      Solicitud

      Acudí a una entrevista en Intercom

      Entrevista

      I received an e-mail to confirm that I would go to the next stages. They asked me to answer some questions. After preparing very well and send it to them, they replied after a few days that we wouldn't progress. They didn't gave a proper feedback. I felt that it was a waste of time.

      Preguntas de entrevista [1]

      Pregunta 1

      It was generic question for customer support specialist
      Responder pregunta
      1

      Otras opiniones sobre las entrevistas para el puesto de Customer Support Specialist en Intercom

      Entrevista de Customer Support Specialist

      13 jul 2021
      Candidato de entrevista anónimo
      Dublín, Dublín
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Intercom (Dublín, Dublín) en abr 2021

      Entrevista

      I applied for this role via LinkedIn in April. A few days later, I was contacted by Intercom asking me to complete a take-home assessment, which I did, and after sending it back I was informed by Intercom that they will bein touch soon with feedback. I never heard from them again. About a month later I decided to follow up on this as I strongly believe in companies providing feedback to unsuccessful candidates, considering one takes time out of their day/work to take part in the recruitment process. I was hoping that if I eventually receive feedback, I could at least learn something from the experience. I did not receive a response. Now, over a month later, Intercom have sent me an email to say allegedly they have been in touch with me regarding progressing with my application, but I never got back to them, so they had to cancel the application. This is completely and utterly untrue, as even after following up with them it took them a month to respond. It is shocking that for a company whose purpose is communication, the recruiting team are so disappointingly bad at communicating and are so unprofessional. If you are looking for talented and capable people to join your company, please put in the bare minimum into your recruitment process.

      Preguntas de entrevista [1]

      Pregunta 1

      Had to answer mock messages from clients
      Responder pregunta
      3

      Entrevista de Customer Support Specialist

      10 nov 2021
      Empleado anónimo
      Chicago, IL
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Intercom (Chicago, IL) en oct 2020

      Entrevista

      Phone interview with recruiter/ could be a Google meet You'll also interview with 2-3 people from the team you'll be working in and one of them is your manager You'll then debrief again with the recruiter

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me a time you handled a difficult conversation with a customer and what did you do?
      Responder pregunta
      1

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