Envié una solicitud electrónica. Acudí a una entrevista en Insided (Ámsterdam) en feb 2022
Entrevista
1. Interview with a recruiter
2. Technical task
Tell us in your own words why you would be a good fit for the role. Please make sure to give at least 1 specific and relevant example of a time you successfully supported a customer with a complex technical problem. What did you do to enable their success?
Describe a time when you went above and beyond to help a customer - many situations require more help than just a quick fix. What did you do that went the extra mile and what was the trigger that required you to invest so much effort?
3. Interview with the team
Preguntas de entrevista [1]
Pregunta 1
behavioral question.
What measures can you suggest or what would you want to put in place to help reduce repetitive questions that come via the support desk?