Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Informatica en abr 2025
Entrevista
The interview process with Informatica was really solid. I applied in early March and had my first phone screen about a month later. After that, I had two interviews with folks on the team, including the hiring manager, followed by a panel presentation.
The presentation gave me a chance to show how I think about customer success, drive value, and communicate impact. It was definitely the most involved part of the process, but also the most rewarding - I appreciated that it felt realistic and relevant to the role.
From first conversation to offer, it took about three weeks. Everyone I met was kind, prepared, and respectful of my time. Overall, it was one of the more well-run interview processes I’ve been part of.
Preguntas de entrevista [1]
Pregunta 1
- Tell me about a time you turned around an unhappy customer.
- What do you do if a customer is not engaging with the product/with you?
- How do you balance multiple accounts or conflicting priorities?
Lot of changes to the interview schedule in the last two rounds person sitting in the US postponed the interview a few times. After completing three rounds in the final round the head of customer success asked if I had the knowledge about the product if this is the reason for rejection they would have informed at the beginning instead of wasting the time. The postponed interview a couple of times which cost it time and effort. Lotus research and presentation was done however I was not happy with the kind of experience received. It lift sad impression
Preguntas de entrevista [1]
Pregunta 1
Technical knowledge on Data Integration and Informatica tool.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 meses. Acudí a una entrevista en Informatica en ene 2025
Entrevista
I was referred to Informatica by two current employees and was genuinely excited about the opportunity. Unfortunately, the interview experience was frustrating and disappointing. Over several weeks, I invested a significant amount of time preparing for five rounds of interviews, which included developing a detailed panel EBR presentation as a final interview. Despite this effort, half of the panel - including the hiring manager - did not attend the EBR presentation. No one followed up to acknowledge their absence or offer an explanation.
To make matters worse, the recruiter offered to meet afterward to answer questions and share feedback. I accepted her offer and expressed interest in the conversation, but it's now been six weeks with no response. The lack of communication and basic professionalism throughout this process made it clear that candidate experience is not a priority.
This experience left me with serious concerns about how Informatica treats both prospective and internal stakeholders. I expected more - especially coming in as a referral.
Preguntas de entrevista [1]
Pregunta 1
Your basic customer success questions - experience with renewals, expansion, executives, enterprise-level customers, etc.
