Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en IO Solutions Call Center (Montreal, QC)
Entrevista
I recieved two calls from HR, first call setting up the interview, and second call the interview itself. Interview was on a 30 min call and right after the interview they told me that I am accepted.
Preguntas de entrevista [1]
Pregunta 1
They just want to know if you have any prior experience dealing with customers, and how you would handle different senarios such as an angry customer, or a frusterated customer or how you would handle customer expectation. As well, some basic questions about working with a computer.
Acudí a una entrevista en IO Solutions Call Center (Montreal, QC)
Entrevista
It was a relatively easy interview where the main focus was on asking straightforward questions about sales strategies, analytical thinking, and basic problem-solving approaches to assess communication and reasoning skills.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en IO Solutions Call Center
Entrevista
the interviewer speaks very good and without anything that you think any pressure on you. the whole process was easy and smooth. they have both english and french as well
Preguntas de entrevista [1]
Pregunta 1
what do you know about the call center environment?
what was your difficult situation in your previous job?