Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en IKEA en sept 2020
Entrevista
I applied online.
-Received an email asking me to do a recorded interview (when you record your own answers and send them off)
-Then received another email asking to do a video interview
-He said I would hear back no later than 10 days after the interview.
I was fairly confident, the interview lasted about 25 mins, and I feel I answered everything well.
But then I received 2 missed calls from IKEA, so I thought I had got the job, I tried ringing the number back but nothing, I finally managed to get through using the absentee line, and the guy who interviewed me just said he only wanted to know if I was aware where the store was, I said yes. So I was even more confident I had gotten it if they were asking me that! But then got an email an hour later saying I was rejected. Very Frustrating!!
Preguntas de entrevista [1]
Pregunta 1
What previous experience with customers do you have?
Many scenario questions (around 8)
What skills would you bring to the role?
Why do you want to work for IKEA?
Envié una solicitud electrónica. Acudí a una entrevista en IKEA (Atenas, , Ática)
Entrevista
Questions about customer service values, overall description of my career and studies. Easy and friendly interviewer, the interview took place in english and was done remotely through teams. 3 stages of the overall process and informed through telephone for the result.
Preguntas de entrevista [1]
Pregunta 1
Which is your opinion for a good customer service?
Group interview with lots of smaller group tasks then personal interview withy two staff members which was super easy and friendly. Great fun tasks to do in groups with time to shine
Due to a covid the process was over a phone call. Was very simple and laid back and nothing difficult or tricky at all. Was offered a position. 30 words. Lots of words. Alphabet spaghetti.