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      Búsquedas relacionadas: Opiniones sobre IBM | Ofertas de empleos en IBM | Sueldos en IBM | Beneficios en IBM
      Entrevistas de IBMEntrevistas para el puesto de Customer Success Manager en IBMEntrevista de IBM


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      Entrevista de Customer Success Manager

      19 jun 2025
      Candidato de entrevista anónimo
      Melbourne
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 6 semanas. Acudí a una entrevista en IBM (Melbourne) en may 2025

      Entrevista

      I was referred for the role by an IBM employee. Rather than a screening call, I was randomly sent an invite for an AI interview asking behavioural questions. A week later I was sent an email by IBM HR (in Taiwan) asking me about my residency status and expected salary, then scheduling an interview with the hiring manager (or so I was told). Was not given any indication of what the agenda of the interview was, and HR wasn't forthcoming either. As it turns out, the interview was with two members of the team rather than the hiring manager. The questions being asked also led me to conclude that they were after someone from a technical sales background which was not aligned with my experience or the role as it was described. Anyway was told I would hear back from them a week after with next steps, but two weeks later, nothing was forthcoming. Ghosted basically. Only after multiple polite emails to HR was I finally sent a generic rejection saying they were moving ahead with other candidates. Lo and behold, a week later the role was readvertised.

      Preguntas de entrevista [1]

      Pregunta 1

      What levers do you have to negotiate with a customer?
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Success Manager en IBM

      Entrevista de Customer Sucess Manager

      12 nov 2025
      Candidato de entrevista anónimo
      New York, NY
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en IBM (New York, NY) en nov 2025

      Entrevista

      I was scheduled for their Interview Blitz day for two interviews that were supposed to happen back to back. Neither of my interviewers showed up. A week later I got them rescheduled, but they left me in the dark for a while before rescheduling.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time where you and a team member disagreed on something.
      Responder pregunta

      Entrevista de Customer Success Manager

      30 oct 2024
      Empleado anónimo
      Montreal, QC
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en IBM (Montreal, QC)

      Entrevista

      Interview process is a little slow and you don't know up front how many interviews you'll end up having. I enjoyed every interview. Nice people and they seem to know what they're doing

      Preguntas de entrevista [1]

      Pregunta 1

      How do you deal with a customer that wants to cancel their subscriptions because they don't see value in it
      Responder pregunta