I was pretty disappointed by the recruiting process after reading so much about how awesome this company is. I had two different phone interviews for two different positions and both interviews were very dry and impersonal for a company supposedly all about hiring people with heart and cultivating their culture code. Both times the recruiters used template for the email telling me I was not moving forward; the second time it wasn't even coming from her email though just an automated other company sending the rejection email- really??? Disappointing you couldn't reply to my thank you email. When you get paid to recruit it doesn't hurt to be a little more compassionate and take the time to make candidates feel like people not numbers. It's too bad; I really respected the company until this experience.