Solicité el puesto a través de la recomendación de un empleado. El proceso duró 6 semanas. Acudí a una entrevista en HubSpot (Boston, MA) en ago 2020
Entrevista
The interview process began with the an initial call with the recruiter. I was then moved to a call with the hiring manager, then a call with 4 individual managers for a 2 hour call. The final step is with the director of customer success. Every single person I spoke with was engaged and truly wanted to learn about me and my background. Coming from a non-traditional CS background I was nervous about going into the interview process. The best advice I can give is prepare, prepare, prepare. Know why you want to work for Hubspot. I truly believe every person I spoke to knew how genuine I was about wanting to be a part of the team because I prepared and was confident in my answers and reasoning.
Preguntas de entrevista [1]
Pregunta 1
Why Hubspot? Why Customer Success? When was a time you went above and beyond for a customer? What are you most proud of in your career?
Lots of behavioral questions ie. Tell me about a time ....
How would your manager describe you? How do you prioritize client accounts? How would you manage a book of business?
Scenario questions.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en HubSpot en mar 2026
Entrevista
They do not respect your time at all. I went through the interview process, got nothing but positive feedback along the way, and then after what was supposed to be the final interview, they put everything on hold and just kept me waiting. After over a month they came back and asked for another interview even though I had completed the process. 2 days after that I got the generic "thanks but no thanks" rejection. Keeping someone on the hook for over a month and not giving an actual reason is so inconsiderate. Just know that your time will not be respected and do not get your hopes up even if they give you nothing but positive feedback.
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en HubSpot en ago 2025
Entrevista
Only went throught the initial screening call with the recruiter, and it was an awkward experience. There were zero pleasantries on their end before jumping right into it, and the first thing they said was "to be honest, we have a lot of applicants for this role and had to renove the post from our careers site..." This felt immediately dismissive of my chances at moving forward, all before even learning more about me and my experience. I understand the market is very competitive right now, and them wanting to be transparent, but this didn't set a possitive tone for the rest of the conversation, on top of them being not very friendly from the start.
Preguntas de entrevista [1]
Pregunta 1
Tell me about the KPIs in your current role and how you're meeting your targets.
Envié una solicitud electrónica. El proceso duró 5 semanas. Acudí a una entrevista en HubSpot (Melbourne) en jul 2025
Entrevista
4 step process that involves a phone screen, and interview with two managers, a role-play and three interviews with three different managers back to back. Very lengthy with specific criteria that they’re after.
Preguntas de entrevista [1]
Pregunta 1
Show examples of using your initiative, managing key stakeholders