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      Búsquedas relacionadas: Opiniones sobre HubSpot | Ofertas de empleos en HubSpot | Sueldos en HubSpot | Beneficios en HubSpot
      Entrevistas de HubSpotEntrevistas para el puesto de Customer Support Specialist en HubSpotEntrevista de HubSpot


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      Entrevista de Customer Support Specialist

      1 ago 2018
      Candidato de entrevista anónimo
      Cambridge, MA
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en HubSpot (Cambridge, MA) en jul 2018

      Entrevista

      I applied through an employee referral and was contacted shortly after for a phone interview with a recruiter. For the phone interview, I was asked questions about my interest in HubSpot, how I heard about the position and brief questions about my previous experience. I was then invited for a video demo interview over Zoom where I had to complete 3 easy tasks beforehand, then explain how I did them. The hiring manager then tested me on my ability to problem solve by asking me to do some more advanced tasks. Although I was unable to solve them immediately, I showed my thought process and learning style while the manager gave me some hints to solve the problems. Then, I had 3 on-campus interviews with 3 hiring managers. All of them asked "Why HubSpot?" and similar questions about my previous experience. To be honest, this would have been more efficient as a panel interview. The more difficult questions were asking me to recall customer situations. After the interviews, which were on a Monday, I was told I would hear back with a decision by Friday. I heard back by next Monday. Positives: Throughout the recruitment process, the recruiters were extremely helpful. They told me what to expect during each interview and were willing to answer any and all questions about the company and the position. The process was fairly quick and everyone was respectful. Negatives: I will give HubSpot the benefit of the doubt here because from other reviews it seems like this behavior isn't the norm. My recruiter didn't show up for my interview, so I didn't get a proper introduction or debriefing. In a thank you email to my secondary recruiter, I briefly mentioned the main recruiter's absence, and she explained that she was volunteering for a workshop at the Portsmouth, NH office. When I received the news that they were not moving forward with my candidacy, the recruiter noted that they would be happy to schedule a quick phone call for feedback on my interview. I thanked her and her team for their time and accepted the invitation for feedback. However, she never followed-up. I emailed her 10 days later to tell her that I am still interested in receiving feedback, especially since I was considering applying for another position at HubSpot, and she still never responded. The responsiveness and professionalism I came to expect during my candidacy seemed to stop when they sent me the decision.

      Preguntas de entrevista [2]

      Pregunta 1

      Describe a time when you were unable to provide an answer for a customer, or the customer didn't like the answer they received.
      1 respuesta

      Pregunta 2

      Why HubSpot?
      Responder pregunta
      2

      Otras opiniones sobre las entrevistas para el puesto de Customer Support Specialist en HubSpot

      Entrevista de Customer Support Specialist

      22 jun 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en HubSpot

      Entrevista

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Responder pregunta

      Entrevista de Customer Support Specialist

      1 may 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en HubSpot

      Entrevista

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Entrevista de Customer Support Specialist

      22 abr 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 4 semanas. Acudí a una entrevista en HubSpot en abr 2026

      Entrevista

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.