The interview process was very disorganized. There was heavy construction around the hotel, and no one informed me about parking or entry beforehand. When I arrived, I was told valet was free for interviews, but I had never received that message. During the interview, I was told guests often complain about construction and that front desk staff are expected to handle issues with unhoused individuals without security. Pay was $16/hr, but parking costs $80/month. After the interview, I received a text saying I didn’t have the required experience (despite my 7 years in hospitality). A week later, I received a follow-up call asking if I was still interested. When I mentioned the rejection text, I was told it might’ve been a management error or glitch. The whole process felt inconsistent and poorly managed.

Discussed past jobs, was told about position. Discussed my knowledge of the Opera reservation system. Assistant GM was very nice, basically offerred me job on the spot. Not much more to say say say say say