It's very casual. Let them know your goals and how the position will get you there. They look at your personality, rather than selling yourself. Be confident enough because everybody can be trained but not everybody has the capacities to handle the stress of hospitality industry.
Preguntas de entrevista [1]
Pregunta 1
Explain a time when you have to deal with a difficult customer.
The interview process was quick and transparent. I went through an online interview before being invited in for an in person interview. Although I was not hired, the process was easy and everybody in the process was very professional.
Preguntas de entrevista [1]
Pregunta 1
If you are okay working all weekend nights and holidays
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Preguntas de entrevista [1]
Pregunta 1
How would you handle a guest upset with their room?