Solicité el puesto en persona. El proceso duró 1 día. Acudí a una entrevista en Hilton (Bristol, Inglaterra) en feb 2010
Entrevista
I've already worked in that hotel as a housekeeper, but I wanted to a better job what can fit me better. So I went for the HR and she offered me to find the Restaurant Manager and he can interview me one on one.
On the interview I was asked about my past experiences and than about my future plans. Why I wanna be a waiter? Whats are my personal goals? After that he asked me a few question about the costumer service and problem shooting. For example what would I do if one of the guest find a hair in her dinner? How can I co-operate with other workers from the team?
Preguntas de entrevista [1]
Pregunta 1
What would you do if a costumer start to yelling with you about the service?