Very typical. Reviewed resume and positions together. Two people interviewed me. One was very outgoing and talkative and the other was very quiet and took notes. I believe they hire people with blemishes on background check. Unsure if they did credit check, I don't believe they did. Be prepared to tell them about all of your last jobs. Mouth swab drug screen on the first day of training. I found I was hired a week after the interview. All your typical average questions. Nothing out of left field. No quizzes. They explain the company and make it sound amazing with tons of growth. One CSR is now the owner. Only because they went through 3 different owners in 6 months. You can move up maybe one spot as a csr.

Justin was the person who interviewed me. I came in and felt like I was having a conversation and talking to a real person rather than someone reading a series of questions off of a sheet of paper. Justin made sure I understood the job fully and gave all attention to any follow up questions I had. All together, the interview was comfortable and exceeded my expectations of what any interview process would be like.