Not bad just have to deal with a lot of customers that my be mad for no reason or impatient people. Overall great place to work and start a career in call center jobs.
Preguntas de entrevista [1]
Pregunta 1
Explain to me the differences between these two plans
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en HealthSource RI (Providence, RI) en jun 2016
Entrevista
They ask tipical customer service questions like explain a time you had an upset customer and solved the situation. They make you take a typing test that is easy and also role play with the interviewer as if you were taking a live call. The interview process was easy and quick.
Preguntas de entrevista [1]
Pregunta 1
explain a time you had an upset customer and solved the situation