2 stage interview, telephone interview with a scenario and then a competency based in person interview, very easy and interviewers were very welcoming, it didn't seem to deter the interview that I had no experience in fiance until this point

Smooth interview process. The interview process was well-structured and easy to follow. The interviewers were very friendly and made me feel comfortable throughout. They asked a mix of scenario-based and job-related questions, mainly focusing on how I would handle different customer situations. There was also a written task where we had to draft emails, which was a nice way to assess communication skills