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      Búsquedas relacionadas: Opiniones sobre Greenhouse Software | Ofertas de empleos en Greenhouse Software | Sueldos en Greenhouse Software | Beneficios en Greenhouse Software
      Entrevistas de Greenhouse SoftwareEntrevistas para el puesto de Customer Support Specialist en Greenhouse SoftwareEntrevista de Greenhouse Software


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      Entrevista de Customer Support Specialist

      30 ago 2021
      Empleado anónimo
      Denver, CO
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Greenhouse Software (Denver, CO) en ago 2021

      Entrevista

      I recently interviewed for a CSS position here at Greenhouse. It was a very positive experience for me. The interview process took exactly 2 weeks from when I applied... it went very quick (thankfully)! The process is quite intense, but I am happy Greenhouse is so incredibly thorough to find the right people for the company. The hiring process looked like this: - Screening call with an HR recruiter - Take home test - Panel interviews (3 hours) with multiple people on your team, your manager, as well as a culture and diversity discussion with various employees. - Final call with an executive Every conversation led to me being more excited to work here. I was nervous, but Greenhouse made me feel so comfortable and at ease. The people were extremely kind and genuine throughout the entire process. Further, the recruiter stayed in impeccable communication with me. I pretty much heard from him daily, which kept me engaged and less worried overall. Lastly, the Culture Add discussion was amazing. It really sealed the deal for me in terms of wanting to work for Greenhouse. I got an opportunity outside of the job role to share some deeply personal challenges and wins I've had in my life. It means the world that Greenhouse considered all of my personality (not just me as a worker) and showed great empathy and kindness throughout our discussions. This was the best hiring process I've experienced. Thank you! *Difficult due to intensity, but well worth putting in the time to prepare and do your best. And honestly, most companies worth working for have a similar process these days. It's par for the course.

      Preguntas de entrevista [1]

      Pregunta 1

      Lots of behavioral questions "tell me about a time when..." Also the Culture Add questions are great... re: belonging, entrepreneurship and purpose. All broad topics, but allow Greenhouse to see if your values align with the company.
      1 respuesta
      1

      Otras opiniones sobre las entrevistas para el puesto de Customer Support Specialist en Greenhouse Software

      Entrevista de Customer Support Specialist

      13 oct 2023
      Candidato de entrevista anónimo
      Dublín, Dublín
      Sin oferta
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Greenhouse Software (Dublín, Dublín)

      Entrevista

      Great interview process it was great to feel included and it was an impressive interview plan which allowed me to showcase all of my individual skills. It was such a comfortable environment and can't thank the Greenhouse team enough/

      Preguntas de entrevista [1]

      Pregunta 1

      They asked me how I felt about their company culture.
      Responder pregunta
      1
      avatar
      Respuesta de Greenhouse Software
      2y
      Thank you for your positive feedback! We're thrilled to hear that you had a great interview experience with us. We value inclusivity and are glad you felt comfortable showcasing your skills. The Greenhouse team appreciates your kind words!

      Entrevista de Customer Support Specialist

      19 nov 2022
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en Greenhouse Software

      Entrevista

      Arduous and time consuming. They are using us applicants as free test subjects to assist in training their employees on the software product they sell…A product which assists other companies with hiring. What better way for Greenhouse employees to gain firsthand experience of their product than to have an unending stream of applicants at their disposal to toy with and waste about a month of their lives. Half the people I met with were “nice”. The other half bordered on snobby to contrived to condescending.

      Preguntas de entrevista [1]

      Pregunta 1

      What personality traits do you think are important for the CS Specialist role?
      Responder pregunta
      2
      avatar
      Respuesta de Greenhouse Software
      3y
      Thank you for your feedback. It sounds like you did not have a positive experience interviewing with us and I apologize for that. It is important to us that our interviews are engaging and a good use of your time and it sounds like we missed the mark. We take feedback seriously and will be sure to share this with our team. If there’s anything else you’d like to share about your experience, please reach out to me at amy.kirsch@greenhouse.io.

      Entrevista de Customer Support Specialist

      10 nov 2022
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 4 semanas. Acudí a una entrevista en Greenhouse Software

      Entrevista

      The process was very transparent and structured. Started with a 15 min phone screening with a recruiter who asked questions about what DE&I meant to me and explained in detail the role/salary/schedule. Next step was a 30 min phone interview with a team manager who asked questions to learn more about you work/learning style. After that I was sent an assignment that took about an hour to complete. Next was a 2 1/2 hour zoom interview where I first met with a member of the HR team, Then interviewed with a team lead, then a fellow Support Specialist. The last 15 mins of the interview I met with the recruiter to speak more about benefits and she asked me a few more HR related questions. I thoroughly enjoyed everyone I spoke with except for the Team Lead, who just seemed very indifferent during the interview. I was able to connect with everyone I spoke with except for the team lead, Which lead me to not be able to preform my best during that interview and not move on to the next round.

      Preguntas de entrevista [1]

      Pregunta 1

      How you reach your goals, Tell me about a team member you admire, A time when you had to make a difficult decision, Why the support role is so important
      Responder pregunta
      1
      avatar
      Respuesta de Greenhouse Software
      3y
      Thank you for your feedback. It sounds like overall you had a good experience interviewing with us, with the exception of one interview. It is important to us that our interviews are engaging and genuine and it sounds like we missed the mark with that segment. We take feedback seriously and will be sure to share this with our team. If there’s anything else you’d like to share about your experience, please reach out to me at amy.kirsch@greenhouse.io.

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