Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Goodwill
Entrevista
Welcoming and a very professional experience. The interviewer asked a list of questions front and back paper. This is a 211 call center position. Basically you should have customer service experience and good communication on phone and data entry experience. You should have knowledge on human and health services because this job is to help link customer to services.
Preguntas de entrevista [1]
Pregunta 1
Can you explain a time when you have deescalated a situation?
Can you name one favorite supervisor who had made an impact on you?
This job requires you to have knowledge of data entry do you have any data entry experience?
What would your supervisor say about you?
Do you have any experience or knowledge about making referrals?
How do you want your customers to leave?
What do you know about GoodwIll?