Prepare insights you can contribute to the workflow and quality process based on the queue you’re familiar with. Open ended questions will be given. Confinced your EQ and skills to do your responsibilities as Quality Assurance
Preguntas de entrevista [1]
Pregunta 1
How to deal with agent that unsatisfied with your audit?
Envié una solicitud electrónica. Acudí a una entrevista en Genpact (Bengaluru) en oct 2023
Entrevista
There were 2 rounds of interview. both were ONLINE and one after another. it was bit clumsy as the 2nd round interviewer was having coffee and not bothered to listen my answers.
Preguntas de entrevista [1]
Pregunta 1
Asked me questions wrt my roles & responsibilities.