A fairly simple Tableau challenge followed by one on one conversations with various members of the team of varying levels of seniority. Everyone I spoke to kept the interview very conversational, they're trying to get to know you.
Solicité el puesto en persona. Acudí a una entrevista en Genesys (Daly City, CA) en jul 2016
Entrevista
1. Phone call with recruiter
2. 1 or 2 Phone call(s) with someone on the team
3. Small data analysis challenge (excel + Tableau)
4. on-site (1 to 4 either 1-1 or 1-2 people meetings)
Preguntas de entrevista [1]
Pregunta 1
Why are you interested in the contact center industry?