After applying, I received an initial email to establish a connection. The manager interviewed me over the phone for about 30 minutes. She told me she would be in touch with me about the position and emailed me about a week later and invited me for a video chat interview (I could not make it in person). Second interview was with a colleague, not the same person. It was another person from the Education Programs team.

I was contacted 2 days after applying and had an interview using video chat that same day. Just a basic get to know you deal. Then I was invited the come in for an in-person interview. The in-person interview was somewhat tedious as I met with 3 different people (1:1 consecutively) who asked essentially all the same questions. However the people were pleasant and seemed genuine. It was a good experience otherwise. Everything went great and it seemed like their reactions were indicating I was getting the job. They said they'd be in touch early the following week. I didn't hear from them and contacted them. They delayed a bit more until the next week and told me I was out. I guess they found someone "more qualified" or that they liked better. No hard feelings though.