I applied online and the next day I received an email asking if I was available for a phone interview. A phone interview was conducted that same week and I was asked to take a two skills test. A ready comprehension test and a test where you had to count three dimensional blocks. Both test were fairly easy. I was called that Monday and advised I passed the test next I would have to pass an MVD background. I was called Thursday and advised I would be scheduled for a 1:1 interview in Los Angeles, if I passed I would be invited to the role play the next day. I read other comments that people were able to do most interviews by phone. I asked if I could conduct this interview by since I was traveling from Arizona to California. I was told I could not, so I took time off work and flew to Los Angeles a week and a half later. Once I got there the interview started around 30 minutes late. During the interview I didn't feel like I was given a complete interview. the manager that interviewed me would ask me questions but wouldn't write anything down. After the interview I was told that someone would get back to me today regardless of my status. I waited around all day and around 5pm that day I got an email saying I didn't get to the next phase. I think some of the questions are not designed for a trainee. It seemed as if they wanted you to have some prior experience, which I had none.