Envié una solicitud electrónica. Acudí a una entrevista en GEICO (Poway, CA)
Entrevista
1st phone interview. week or so later.. testing in the office to see if you if you the aptitude to adjust and learn quickly and typing. if you pass; you go through simulated customer service routine of about 3 calls; pass that you go interview w/ HR person.. pass that ... you listen to calls for about an hour. then you interview w/ a depart Manager.. all that in one day. about 1 week late if you pass that.. final step drug testing (hair sample) inch wide.
Initial interview, typing test to determine how fast you type and how accurate you are, role play on phone calls, final interview, y connecting with an employee while they take calls
Envié una solicitud electrónica. Acudí a una entrevista en GEICO
Entrevista
Multitasking test...typing test which was in a noisy office you couldn't concentrate. Didn't get an interview with the managers....they told me to come back in 6 months and try it again....
Envié una solicitud electrónica. Acudí a una entrevista en GEICO (San Diego, CA) en feb 2021
Entrevista
Multi step process until got to person over the phone interview. First test was a about what would you do in situations . Second test was finding errors or the wrong thing to do.
Preguntas de entrevista [2]
Pregunta 1
Scenarios with 3 or 4 choices that were almost impossible to figure out what they meant or wanted