They first call you and give you a phone interview that asks you about generals and asks you a situational question. They then ask you why you would think you are eligible for a job with them. They give you specifics about the position and then If you pass the first part they'll schedule a in person interview. The second part includes a computer test that puts you in a simulated sales position including several different situations where people call you and you get emails. You also get a Typing test. If you pass this part (which takes about an hour) they'll interview you in person for about 30 minutes. Ask you specific questions about previous jobs. The third part is role playing. They give you information on a fake company and then you have to receive calls and try to sell. This is by far the most difficult part since they throw you everything. After that they'll email you with the result.